Terms & Conditions
Last updated: August 14, 2026
Welcome to Mirelys Shop. By browsing this site and placing an order, you agree to the terms described below. Please read them carefully, especially the returns section.
1. About us
This site is operated by Mirelys Shop (referred to here as "we", "us", "our" or "the store"). We sell professional nail products: Builder Gel, Rubber Base and gel polishes from our Classic, Unicorn and Pearl Collections. If you have any questions, write to us at sales@mirelysshop.com.
2. Products, colors and availability
- All of our gels are HEMA Free / TPO Free formulas intended for cosmetic use on nails.
- Our photographs are as accurate as possible, but the actual shade may vary slightly depending on your screen, lighting, the number of coats applied and the natural color of the nail. This variation is not considered a product defect.
- Availability is subject to stock. If an item sells out after your purchase, we will contact you to offer an exchange or a refund for that item.
- We reserve the right to modify or discontinue any product and to correct obvious pricing or description errors.
3. Proper use and warnings
- For external use only. Keep out of reach of children.
- Our gels require curing with a UV/LED lamp. Application by a professional, or by someone with proper training, is recommended.
- Avoid contact with skin and cuticles. If contact occurs, remove any excess before curing.
- Although our formulas are HEMA Free and TPO Free, any cosmetic can cause reactions in sensitive individuals. We recommend a patch test on a small area first. If irritation, redness or itching appears, stop using the product and consult a health professional.
- Do not use during pregnancy, on damaged or infected nails, or if you have a known allergy to acrylates, without first consulting a specialist.
- The information on this site is for guidance only and does not replace medical or professional advice. We are not responsible for results caused by incorrect application, the use of unsuitable tools or lamps, or the combination of our products with third-party products.
4. Orders and payments
- All prices are shown in U.S. dollars (USD) and do not include taxes, duties or local fees that may apply at the destination, which are the customer's responsibility. Shipping costs are also not included, unless your order total exceeds $150 USD, in which case free shipping applies (see section 5).
- Payments are processed securely through Shopify and its payment providers. We do not store your full card details.
- An order is considered confirmed once you receive the confirmation email. We may cancel or decline an order in cases of suspected fraud, pricing errors or the inability to ship to the address provided; in such cases, the full amount is refunded.
- It is the customer's responsibility to verify that shipping and contact details are correct before completing the purchase.
5. Shipping and protective packaging
- Orders are usually prepared within 1 to 3 business days. Transit times depend on the carrier and destination, and are estimates, not guarantees.
- We offer free standard shipping on all orders over $150 USD (valid for most destinations). If your order is below this amount, shipping costs are calculated at checkout.
- Every order ships protected. Each bottle is sealed, individually wrapped and packed with cushioning material inside a sturdy box, precisely so that it arrives in perfect condition. Light-sensitive products are shielded to prevent premature curing.
- You will receive a tracking number as soon as your package leaves our facility.
- Once the package has been handed over to the carrier, delays, losses or incidents in transit are beyond our direct control, although we will help you file a claim with the carrier.
- If a package is returned because of an incorrect address, the recipient being unavailable, or failure to collect it, reshipping costs are the customer's responsibility.
6. Return policy: no returns accepted
Because these are cosmetic products applied directly to the body, and for reasons of hygiene, safety and the protection of our customers, we do not accept returns, exchanges or refunds once an order has been shipped. This includes:
- Products that have been opened or used, or whose safety seal is broken.
- Returns due to a change of mind, choosing the wrong shade, or a color not matching exactly what was expected from the photograph.
- Products on promotion or clearance, or purchased with a discount code.
We recommend reading each shade description carefully and writing to us before buying if you have any doubts: we are always happy to help you choose the right product.
6.1 Exceptions: damaged, defective or incorrect items
We do take responsibility when the mistake is ours or when a package arrives with shipping damage. In that case:
- Write to us at sales@mirelysshop.com within 48 hours of delivery.
- Include your order number and clear photographs of the product and the packaging exactly as you received it (including the outer box).
- Once we have reviewed the case, we will send a replacement for the affected item or, if it is out of stock, refund its value.
- Damage claims cannot be accepted if the original packaging has already been discarded or if the request is submitted after the stated time frame.
Nothing in the above limits any rights granted to you as mandatory under applicable law.
7. Cancellations and changes
You may request the cancellation or modification of an order by contacting us as soon as possible. We can only accommodate the request if the order has not yet been prepared or shipped. Once it has shipped, section 6 applies.
8. Intellectual property
All content on this site — text, photographs, logos, collection names and design — is the property of Mirelys Shop or is used with permission, and is protected by intellectual property laws. It may not be copied, reproduced or used for commercial purposes without our written consent.
9. Site use and customer accounts
- You must be of legal age, or have the authorization of a responsible adult, to make purchases.
- You are responsible for keeping your account confidential and for all activity carried out through it.
- This site may not be used for unlawful purposes, nor may you attempt to interfere with its operation or security.
10. Reviews and customer content
By posting reviews, photographs or comments, you grant us permission to display and share them for promotional purposes, crediting your name or username. We may remove content that is offensive, false or infringes the rights of third parties.
11. Limitation of liability
To the extent permitted by law, our total liability for any claim related to an order is limited to the amount paid for that order. We are not liable for indirect damages, loss of income or harm resulting from improper use of our products.
12. Privacy
The handling of your personal data is governed by our Privacy Policy, available on this site. We use your data solely to process orders, provide customer service and, if you consent, send you updates.
13. Changes to these terms
We may update these Terms & Conditions at any time. The version in effect is the one published on this page, along with its last updated date. Orders are governed by the terms in effect at the time of purchase.
14. Contact
For any questions about these terms, about an order or about the use of our products, write to us at sales@mirelysshop.com. We reply during business hours, usually within 24 to 48 hours.
